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Frequently Asked Questions

2. Error and Troubleshooting

2.6 Why doesn’t the WebTool open?

The Web Tool may be disabled when using a proxy server. Add Teriostar’s IP address to Exception in Proxy Setting.

[ How to add Teriostar’s IP address to Exception in Proxy Setting ]

1. From the menu of Internet Explorer, select Tool>Internet Options

2. Select Connections tab, and then, select LAN Settings.

3. Select Advanced

4. Enter Teriostar’s IP address in Exceptions box and select OK.

 


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