Frequently Asked Questions
1. Image Print Quality
- 1.1
- What can cause image drop out on the first page of printouts?
- 1.2
- How can dropout be minimized or controlled on special media?
- 1.3
- How can faded images in the direction of the paper path be eliminated?
- 1.4
- What can cause fading in the image, image dropout, or black vertical lines?
- 1.5
- How do I eliminate white stripes in the output?
- 1.6
- Why is a pasted item not showing up in the output?
2. Error and Troubleshooting
- 2.1
- How do I avoid the media roll from rewinding automatically after loading the media?
- 2.2
- How do I configure the Delivery function so the “Cannot Get Delivery List” message does not appear on the Control Panel?
- 2.3
- What do I do when I get “W_CP_OB32” error message?
- 2.4
- How can I reset “CLOSE DOOR 8” error message?
- 2.5
- What is happening when the “Warming Up” message appears and never goes away?
- 2.6
- Why doesn’t the WebTool open?
- 2.7
- Why does the error message <Set Toner Cartridge Open Lever> stay on after refilling the toner?
- 2.8
- How is the error message <OPEN DOOR 6 REMOVE PAPER> eliminated when there is no jam found under Door 6?
3. Printer and Driver Settings
- 3.1
- How do I change the IP Address of the printer?
- 3.2
- Can I change the settings of the printer via the Web browser?
- 3.3
- Can I change the scan resolution when I use delivery function?
- 3.4
- Can I install more than two drivers in one PC?
- 3.5
- Can I copy printer driver settings from one PC to another PC?
- 3.6
- I can not connect to the network. What do I do?
- 3.7
- How is data or text dropout eliminated or how is processing time improved?
- 3.8
- How are the settings of printer driver corrected when a printer’s IP address is changed?
